Terms and conditions

July 2019

LPG terms and conditions are changing

We wanted to let you know that Rockgas have just updated their terms and conditions (t&c’s) of supply for LPG and these changes will take effect on 1 July 2019.

There are updates to four areas of the current terms & conditions:-

  • The good news is, very little changes for you.
  • The Terms and Conditions, as well as our contact details, have been updated to reflect that Rockgas Limited is no longer owned by Contact Energy Limited.
  • There are still some things that Rockgas needs to share with Contact, so we’ve updated the privacy sections to make it clearer how we’ll use and share your personal information.
  • We’ve clarified that changes to the Terms and Conditions, as well as any price changes, need 30 days’ notice, and expanded on the notice section.
  • If you’re on a fixed term agreement with us, we’ve clarified how we’ll calculate any damages if you terminate the agreement early.

You can see the updated version of the t&c’s in full at rockgas.co.nz/terms-and-conditions, or if you’d prefer to have a copy sent to you please contact us on the number below.

Any questions?

We’re here to help, so if you have any questions, please call 03 4348024.


Diane Greaney
Rockgas MacKenzie